Measurement dysfunction describes a situation or behavior where actual data metrics, statistics and especially their meaning (or communicated meaning), can become problematic due to misuse.
Specifically, in areas such as Human Resources (Performance measurements), Technology (Safety
), Finance or Health,
measurement dysfunctionality are critical, as it can lead to negative outcomes, wrong predictions or forecasts.
Practices to avoid:
* Reward of wrong behavior (also persons who manipulate)
* Measuring the wrong things
* Measuring either not enough or too much
* Cheating or data manipulation (intentional or unintentional due to wrong calculation models, systematic errors, human errors, etc.)
On eliminating dysfunctional measurement:
* Establish, and monitor the move to and adherence to ‘policies’ for good, functional measurement
* Support technical correctness
* Periodically evaluate the information need and value delivered by measurements
Trivia
"What gets measured gets manipulated."
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See also
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Measurement uncertainty
In metrology, measurement uncertainty is the expression of the statistical dispersion of the values attributed to a measured quantity. All measurements are subject to uncertainty and a measurement result is complete only when it is accompanied by ...
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Leadership
Leadership, both as a research area and as a practical skill, encompasses the ability of an individual, group or organization to "lead", influence or guide other individuals, teams, or entire organizations. The word "leadership" often gets view ...
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Performance measurement
Performance measurement is the process of collecting, analyzing and/or reporting information regarding the performance of an individual, group, organization, system or component.
Definitions of performance measurement tend to be predicated upon an ...
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Plagiarism
Plagiarism is the fraudulent representation of another person's language, thoughts, ideas, or expressions as one's own original work.From the 1995 '' Random House Compact Unabridged Dictionary'': use or close imitation of the language and thought ...
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OKR
Objectives and key results (OKR, alternatively OKRs) is a goal-setting framework used by individuals, teams, and organizations to define measurable goals and track their outcomes. The development of OKR is generally attributed to Andrew Grove wh ...
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Corporate culture
Historically there have been differences among investigators regarding the definition of organizational culture. Edgar Schein, a leading researcher in this field, defined "organizational culture" as comprising a number of features, including a s ...
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Verification and validation
Verification and validation (also abbreviated as V&V) are independent procedures that are used together for checking that a product, service, or system meets requirements and specifications and that it fulfills its intended purpose. These are ...
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Scientific rigor
Rigour (British English) or rigor (American English; see spelling differences) describes a condition of stiffness or strictness. These constraints may be environmentally imposed, such as "the rigours of famine"; logically imposed, such as m ...
References
Measurement